FAQ
You can place an order directly on our website. Simply add the desired patterns to your cart and proceed to checkout. You can check out as a guest or create an online account for easier future purchases.
You can place an order directly on our website. Simply add the desired patterns to your cart and proceed to checkout. You can check out as a guest or create an online account for easier future purchases.
We accept Visa, MasterCard, American Express (Amex), and PayPal.
Once you click the “Submit Order” button, the order process begins immediately, and changes or cancellations are not possible. Please note that digital patterns are non-refundable. If you’re unable to print your pattern at home, we recommend saving the file to a flash drive and visiting a local print shop.
You can update your name, email address, or password by logging into your account and accessing the account settings page here.
Due to recent tax law changes, PetAdorn is required to collect sales tax in most states, except in states where no sales tax applies.
To select the correct size, please refer to our size-chart here and detailed guide on measuring your dog properly.
Currently, we do not offer printed patterns due to the additional shipping time and costs involved.
At this time, we specialize in downloadable patterns and do not offer ready-made outfits. For custom-fit requests, please contact us directly.
We do not accept returns or exchanges for digital patterns, special orders, or made-to-order items. Please carefully review our size chart and measurement guide before placing your order.
After completing your purchase, you’ll receive an email confirmation with the download links. Be sure to check your spam or junk folder if you don’t see it. You can also access your purchase history and download links by logging into your account.
For tips on printing and assembling your pattern, please visit our printing & tiling guide.
Yes! Check out our monthly specials or sign up for our newsletter to receive exclusive promotions and discounts.
If you encounter an issue, such as selecting the wrong size, please contact us within 3 days of purchase. We’ll do our best to assist you.
Your purchase includes a personal-use license, allowing you to sell items you create using our patterns. However, you may not sell, share, or redistribute the patterns themselves.
Absolutely. Our website uses SSL (Secure Socket Layer) encryption to ensure your payment information remains secure. Transactions are processed through a secure payment module provided by PayPal.
To ensure accurate sizing, set your printer to print at 100% scale. Print the page containing the test square first and confirm it measures exactly 4” x 4” (10 cm x 10 cm). Once verified, proceed to print the remaining pages and assemble the pattern. For a step-by-step guide, click here.
Yes, all PetAdorn patterns include a 1/4″ seam allowance. If needed, you can adjust this allowance to suit your preference.
Our PDF patterns are available in the following formats:
A4 Format: Suitable for standard home printers.
A0 Format: Ideal for professional printing, measuring 33” x 46.81” (841 mm x 1189 mm). Format details are specified in each product description.
Our Hours
10:00 AM – 22.00 PM
Monday – Friday
Address
1441 N. Huntington Dr. #286 South Pasadena CA. 91030
Contact Us
Email: sales@petadorn.com
